To ensure the safety of everyone involved, flanders.bio's knowledge for growth conference will be postponed until September 10, 2020.

Do you have a question about your participation? We are here to help!

Participants

  • Do I have to register again for the new date?
    No. We would like to reassure all participants who already booked their passes, that their purchases will remain unchanged and valid for the new date.

  • I’ve registered to attend but haven’t yet completed the payment, what should I do?
    No problem, just follow the link in your confirmation e-mail to continue to the electronic payment platform. You will need to enter your registration number and e-mail address to complete the procedure.

  • I can’t make it on September 10, (how) can I get a refund?
    We’ll be missing you, but send us an e-mail to events@flanders.bio with your full name, registration and/or invoice number, and we’ll refund you a.s.a.p. for the purchased ticket(s).

  • Where will the rescheduled event take place?
    Knowledge for growth stays on the exact same location: ICC Ghent. Visit https://knowledgeforgrowth.be/practical/ for more information on how to get there.

  • Can I pay by bank transfer?
    All payments are completed through the electronic payment platform. Once completed you will automatically receive your invoice and e-ticket by e-mail.

  • I've submitted an abstract. Can I still participate with my poster or as a presenter?
    We will keep your abstract for the deferred date and keep you informed of further steps in the following weeks. Your conference registration is still valid.

Sponsors & Exhibitors

  • Do I have to register again for the new date?
    No. We would like to reassure all sponsors and exhibitors that their purchases and/or registrations will remain unchanged and valid for the new date.

  • My company booked an exhibitor package but is unable to participate on September 10, (how) can I get a refund?
    We realise this is a difficult time for many and given the possibility that these unforeseen circumstances may result in double bookings for some, we’ll allow our exhibitors to cancel their participation free of charge, meaning you will get a full refund, until May 31, 2020. After this date we refer to our General Terms & Conditions (7.3.). Please send an e-mail to events@flanders.bio to proceed.

  • I would like to support your conference. Are there still any options?
    Certainly! Please have a look at our conference website knowledgeforgrowth.be for more information on our exhibition or sponsorship formulas.

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