Application Engineer SLIMS Software
Application Engineer SLIMS Software
Ottergemsesteenweg-Zuid 808, Gent, Belgium
Agilent encourages and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Want more info on Agilent? Check out https://www.agilent.com/!
This is an excellent opportunity for someone who has a keen interest in Lab Informatics and seeking a new challenge. A curious individual who is driven to learn and has the desire to understand and solve customer problems to deliver customer success.
We are looking for individuals who want to further establish themselves as Application Engineer to support our valued customers across our Lab informatics product solutions in Ghent, Belgium. This role offers you the opportunity to travel and explore a variety of labs, so it is vital to have an appetite for continuously learning about new software technology, instruments, applications, and consumables. In addition, applying communication skills, creativity, and a can-do approach.
The successful candidate will have the unique opportunity to deliver and implement client service solutions to ensure the customer gains the full advantage of the software. Our new colleague Applications Engineer (f/m/x) will work with our SLIMS (LIMS and ELN) platform and will be part of both our local and global dynamic team. SLIMS is a platform that allows supervising all stages a sample follows to the final result. SLIMS captures information about the sample, requests for measurements, and follows its entire workflow through the lab, supervising manual operating procedures, automated instrument steps, and calculations until the final report. If you decide to join our team you will be working closely together with our clients. The tasks to be performed are multifaceted and a creative mind is needed to be able to identify and implement customer solutions and improve the quality of life in the lab environment. Want to learn more about SLIMS? Visit Agilent SLIMS for more information and even some videos.
As a SLIMS Application Engineer, you will
analyze customer's needs, and translate this into SLIMS workflows
configure the SLIMS platform to match the lab's requirements
build plugins for connecting instruments or displaying custom forms or portals
act as the customer's voice to influence future product design to meet customer needs
script a lab's in-silico tools into our integration framework
Bachelor’s or Master’s Degree in life sciences or similar, OR alternatively solid relevant experience in this application engineer field.
You are customer-focused, work independently, with a sense of initiative and a hands-on approach
You are a team player, assist and review colleagues’ work and share obtained knowledge and performed activities
You have a strong affinity for software
You have knowledge of programming languages such as Java or Python with proven coding skills
Excellent communication skills, both verbal and written
Strive to provide excellent customer support
Ability to travel up to 50% of your time
Excellent problem solving, analytical skills and technical troubleshooting skills
Laboratory experience whether it be in Analytical, Biobanks, Pharma, Biopharma, Genomics, NGS, etc is a plus
Knowledge of databases, operating systems (Linux & Windows), and networking
Full-time permanent position based in our office in Belgium with travel to customer sites
Agilent Result Bonus and Individual Performance Bonus
Stock Purchase Plan
Employee Assistance Program
Extra Holidays (ADV)
Cafeteria/ Meal Vouchers
The diversity of cultural and individual perspectives held by our employees and their commitment to inclusion
More info can be found here.