Remote Sales representative BENELUX, Ear/ Nose/ Throat

The company:

Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future. Founded in 1949 as a medical repair company, we're now among the world's largest medical technology, services and solutions companies, employing more than 86,000 people worldwide, serving physicians, hospitals and patients in over 155 countries. With our European Operations Center for Distribution and Shared Services in Heerlen, the Bakken Research Center in Maastricht, our manufacturing facility in Kerkrade, and the Dutch sales office in Eindhoven, the company has more than 3,000 employees.

Job description:

Main purpose of the job

We are currently looking for an office based (Eindhoven) fulltime proactive, analytical and sales-oriented Remote Sales Representative with excellent communication skills and a problem-solving mindset. This is a great challenge for a person with a strong commercial mindset, customer focus and solid motivation. Fluent in Dutch, French and English is required.  

We offer you a position where you will have the opportunity to sell a broad range of products within the EAR/NOSE/THROAT (ENT) portfolio. Your customers will be hospitals, and in particular- purchasers, doctors and healthcare professionals.

The Remote Sales Representative is an office-based role responsible for selling products within the EAR/NOSE/THROAT (ENT) portfolio and service solutions to our customers and thus improving the overall MDT customer experience by a technology enabled, and innovative remote selling capability.

Your primary focus in this position will be growing & maintaining sales revenue supporting the sales execution in several selected customer and product. You will be part of the overall Commercial team in your Operating Unit and work closely with the Field Sales & Marketing Team, Customer Care, Commercial Operations (pricing) as well as the Key Account Managers, Integrated Health Solutions and tender organization (if applicable).

We expect you to have excellent communication & negotiation skills. You have strong capabilities to understand customers & prospective customers with ability to close deals with customers to deliver results effectively with drive and team work.

As Remote Sales Representative you will work in close cooperation with the Operating Unit stakeholders in the country reporting to the Sales Manager.

Your responsibilities will include:

• Market Analytics and Market Research around customers, competitors and general market trends

• Identifying Target Accounts, Opportunities & Customer Priorities, building solid Account Plan and identifying/approaching Key Stakeholders, Champions and Decision Makers

• Showing interest in patient and physician’s needs to propose company solutions

• Promoting assigned product portfolio remotely using all available technology (like Zoom)

• Leading price & contract negotiations to successfully close customer deals

• Delivering ongoing product servicing by providing accurate product information

• Managing Lead Generation/qualification process

• Conducting regular Business Reviews with Sales Manager

• Plans and executes multi-channel sales campaigns in collaboration with Marketing (automated mailings, web campaigns with tracking & call to action)

• Ensuring repeat purchase orders by understanding customer buying decisions making process & patterns

• Communicates & aligns on a regular basis with field sales force and local Marketing organization of ENT and with the other Remote Sales Representatives from other Operating Units

• Improving tender submission quality by preparing high quality supporting documents, assist in tender submission

• Attends all relevant Sales Meetings & Product Trainings

• Utilizing all available sales tools to maximize sales efficiency (Salesforce.com) and completes all required administrative tasks (all reports and other KPI and metrics reports)

Requested competences and skills:

To be successful in this role very strong interpersonal and communication skills are required. You are a strong analytical thinker, you collaborate easily with others, you are trustworthy and are able to build a strong internal and an external network of stakeholders remotely. You think in innovative ways and pursues new ideas that create meaningful innovations & solutions for his customers. You like to work with new technologies. Finally, you are highly motivated professional with positive mindset and perseverance.  

Must Haves

• Bachelor’s degree or equivalent

• Fluent in Dutch, French and English

• At least 1-year experience with customers. Relevant experience would be inside sales, remote sales, sales operations support, call-centre seller/service representative or similar

• You are self-motivated, flexible, quick learner, analytic thinker and problem solver

• You are able to quickly "grasp business/healthcare environment and learn complex technical/clinical content

• Strong negotiation skills and ability to close deals with customers

• Strong presentation/communication skills over the phone and video calls

• Experience in opportunity qualification, pre-call planning, and time management

• Living up to 1-hour distance from our Eindhoven

• Willingness to travel (up to max 5%) to selected local (BELUX) accounts

• Passioned for people and medical technology

• Team player

Nice to Haves

• Remote sales experience in Medical Devices or High-Tech environment is a plus

• (Field) sales experience is a plus